Pos Malaysia Berhad, the national post and parcel service provider, recently clinched another two prestigious awards, this time at the Malaysia Management Excellence Awards 2023, organized by the Asian Business Review—a regional publication dedicated to serving Asia’s dynamic business community. The awards celebrate the outstanding achievements of Malaysia’s most exceptional business leaders, visionary innovators, and cohesive teams, whose transformative initiatives have not only demonstrated remarkable leadership but have also yielded tangible and substantial business gains for their respective companies. Pos Malaysia excelled in the categories of Employee Engagement of the Year – Logistics and Executive of the Year – Logistics.
This achievement marks just one of the many accolades Pos Malaysia has garnered in 2023, recognizing the exemplary leadership of its Group Chief Executive Officer, Charles Brewer. Since Brewer assumed the role in August 2021, the company has embarked on a transformative journey, solidifying its commitment to excellence and implementing innovative strategies that position it as a prominent force in the industry.
Among the accolades received by Pos Malaysia in 2023 are:
- Climate Action Fellow at Forward Faster Sustainability Awards 2023 by United Nations Global Compact Network Malaysia and Brunei (UNGCMYB)
- Excellence in Sponsorship Activation (Bronze) at the Marketing Excellence Awards 2023
- Excellence in Sustainable Development Goal (SDG) at the HRD Awards 2023
- CEO Champion, Malaysian Organisation at Life at Work 2023 Awards
- Most People Focused CEO (Silver) at the HR Excellence Awards 2023
- Company of the Year (Transportation & Logistics) – Best in Community & Public Health Support Award at the Sustainability & CSR Malaysia Awards 2023
- Best In-House Certification Programmes at the Employee Experience Award 2023
- Airfreight Courier Service for the Reader’s Digest Trusted Brand Award 2023
- #1 Courier Service and #3 Warehousing for Graduates’ Choice Award 2023 Most Preferred Graduate Employers to Work For
These awards serve as a testament to the diverse initiatives spearheaded by Pos Malaysia in recent years, aimed at digitally transforming the organization and elevating service standards for customers, all while prioritizing the well-being and professional development of its employees.
Pos Malaysia’s commitment to service excellence finds further reinforcement in the exceptional outcomes of the 2022 Courier Challenge survey conducted by the Malaysian Communications and Multimedia Commission (MCMC). Outperforming industry benchmarks, Pos Malaysia achieved an outstanding 96 percent guaranteed delivery performance, surpassing the established 78 percent benchmark. This accomplishment is a tangible manifestation of the company’s dedicated pursuit of excellence, driven by a deep commitment to passionately build trust and connect lives and businesses for a better tomorrow.