MilkShake Factory Grand Opening in Pleasant Grove, Utah
100 Years of Family Recipes
ANN ARBOR, Mich., Aug. 13, 2024 – MilkShake Factory, a Franworth portfolio brand and beloved dessert destination, has reached a remarkable milestone by awarding its 100th franchise unit on the first anniversary of its franchising journey. From sourcing the finest ingredients to ensuring operational excellence and maintaining high standards, the brand takes pride in its commitment to quality and innovation–and so do its future franchisees.
MilkShake Factory, a fourth-generation family business, was built on a legacy of quality. The journey began in 1914 when Charlie and Orania opened their first chocolate shop and soda fountain in Pittsburgh’s Lawrenceville neighborhood. More than a century from its early soda fountain days, the company was re-named “MilkShake Factory” and by 2016, had established itself as the go-to milkshake and chocolate destination in the region serving up a diverse range of products including limited-time flavors, dairy-free options and small batch chocolate barks. Fast forward to 2023, MilkShake Factory partnered with Franworth, a premier franchisor for emerging brands, to expand its legacy beyond the Pittsburgh metro. In the first year of franchising, MilkShake Factory has already awarded 100 franchise units in over 15 states, without compromising the brand’s core principles.
“Hard work and serving premium products were engrained in us since we were born,” Dana Edwards Manatos, Founder and CEO of MilkShake Factory says. “All four generations have worked together, and because of what my great-grandmother taught us through the generations, MilkShake Factory can open the door for hundreds of small business owners across the country.”
MilkShake Factory is committed to empowering franchisees to be pillars in their local communities and proudly expand the family’s legacy. Many franchisees come from diverse backgrounds and are drawn to the brand’s quality standards and family roots. Multi-unit franchisees Alex Chandler and Kindall Palmer share, “There are a lot of reasons to be attracted to franchising with MilkShake Factory. They have an impressive family legacy of chocolatiers, a phenomenal leadership team, an incredible brand with huge potential, and great partners with Franworth. For us, it ultimately came down to how much we loved their milkshakes. We are proud to be early franchisees with MilkShake Factory.”
John Rotche, Founder and CEO of Franworth, a leader in scaling emerging franchise brands, shares his excitement, “When MilkShake Factory came to us, they already had an incredible product and robust operational system, a rich family story, and strong leadership. We wanted to preserve that. Our goal was to leverage our franchising experience to scale the brand nationwide without compromising its foundational excellence. One year after awarding their first franchise unit, we are now celebrating their 100th. It’s a testament to their incredible team, the strong foundation laid by their family, and the exceptional quality of their product. We couldn’t be more thrilled to celebrate this remarkable franchising milestone with the MilkShake Factory team.”
The milestone of 100 franchise units awarded represents the culmination of over a century of hard work, dedication, and a commitment to quality and excellence. Supported by a robust franchisor system, this achievement offers entrepreneurs the opportunity to open their own businesses with reduced startup stress. It marks the beginning of an exciting new chapter for MilkShake Factory as it continues to grow, supporting entrepreneurial dreams and bringing its delightful desserts to more communities.
